Cruise Market Community

Costa Concordia Impact to Cruise Prices and Bookings

Thus far pricing* for sailings on Costa (all Costa ships, all sailing departure dates) has not changed since the Concordia accident on January 13, 2012.  Click on graph below for advertised prices from January 7 to January 21, 2012.  Note little or no change to the booking prices.  With prices for Costa holding up, wave season for RCL and CCL are likely holding up as well (refer to Cruise Pulse for details).

This finding is backed up by responses from several U.S. travel agents in regard to booking demand.  Surprisingly, agents have indicated minimal to no demand impact.  Nevertheless, on 12/30/2012  Carnival guided loss a booking slow down in the mid teens.

Interestingly, travel agents are currently Carnival’s best marketing resource. While the “Land vs. Sea” campaign is off the air (given its theme the campaign does not “play well” with current events) thousands of travel agents are out in the community engaged in conversations with prospective cruisers on a daily basis.  It is these human one-on-one interactions that assure vacationers this tragic event is a “one off“ and in fact, given the renewed focus on safety and procedures, now is the safest time to cruise ever.

* Average price per day per person, inside cabin.

Costa Concordia impact

I’ve always been fond of the quotation “the law of flotation wasn’t discovered contemplating the sinking of things.”  This has certainly held true for the cruise industry – growing the annual number of passengers carried nearly 5 times over the past 20 years.  But with over 9,000 sailings worldwide in 2012 the odds of something going wrong somewhere do increase. 

GIGLIO PORTO, ITALY - JANUARY 21:  People look...

Traditionally I have considered the media coverage of cruises ships to be somewhat lopsided.  I imagine there are plenty of things going on over the course of a year throughout hotel rooms in Las Vegas for example – but we tend not to hear these stories. By contrast, we do readily hear about the occasional sick cruise ship passenger, bad smell or overboard suicide. 

My heart goes out to the passengers and families on Concordia’s sailing.  This is a terrible tragedy by any measure.  Without diminishing these human experiences, the recent events of the Costa Concordia will at the very least have an impact to Carnival’s near term bottom line, something Cruise Market Watch can measure. 

For the Costa Concordia, remaining sailings in Carnival’s First Quarter (Q1) 2012 would have brought in an estimated total of $15.8 million in ticket revenue.  For Q2 the impact will be in the order of $47.4 million in ticket revenue, Q3 $63 million and Q4 $45.9 million.  Concordia was booking considerably higher prices during the summer (June, July and August).  In a “back of the napkin” estimate that assumes the lost ticket revenue falls straight out of the bottom line this would equate to about .02 cents in Q1 earnings per share and .05 cents in Q2.  The loss to earnings from the Carnival Splendor incident was .07 cents per share in a single quarter.  Things we can’t measure include – what will be costs of raising and repairing the Concordia and when will she sail again?  Will those who have already booked future sailings on Concordia transfer their vacations to other ships?  What will be the legal actions and operational changes? We will have to wait to hear guidance from Carnival. Update: 12/30/2012  Carnival guided loss be in the range of $155-$175 million after a booking slow down in the mid teens.  This news came after initially guiding $85 to $95 million lower (or .11 cents to .12 cents per share) on 12/16/2012.

Fortunately, ship builder Fincantieri has ship yards located right in Italy.  Any near term impact to ticket pricing across Costa and other cruise brands will likely correlate with the duration of time in which the story continues to garner news headlines and cruise brands keep their wave season ad campaigns off the television.  Pricing impacts will continue to be closely watched

 

 

Cruise Market Watch Announces 2012 Cruise Trends Forecast

Among the 2012 highlights:

  • ~ The worldwide cruise market is estimated at $34.1 billion
  • ~ Cruise passengers carried worldwide in 2012 is estimated at 20.3 million, a 5.6% increase over 2011
  • ~ The top two cruise companies Carnival Corporation (NYSE: CCL) and Royal Caribbean Cruises Ltd. Co (NYSE: RCL) account for 73% of worldwide share of revenue
  • ~ The 2012 Port PulseTM rankings place Miami Florida as the #1 cruise embarkation port in the world and Nassau Bahamas the #1 port of call
  • ~ Direct spending by passengers and crew at all cruise ports in the world is estimated at $15.5 billion

A panoramic view of Prince George Wharf, the f...

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 While cruise lines have grown annual passengers traveled at a compound annual growth rate of 7.4% since 1990 – all the cruise ships in the entire world filled at capacity all year long still only amount to less than ½ of the total number of annual visitors to Las Vegas.  Cruise passengers carried worldwide in 2012 is estimated at 20.3 million, an increase of 5.6% over 2011.

On the heals of the several new ships to be added to the market in 2012 (including the 3,690 passenger Carnival Breeze, the 3,013 passenger MSC Divina,  3,012-guest Costa Fascinosca and 2,500 berth Disney Fantasy) eight more new cruise ships will launch by 2015. These ships will generate another $2.3 billion in annual revenue for the cruise industry. By 2015, 22.3 million cruise passengers are expected to be carried worldwide.

This is not only good for the cruise industry (of which two cruise companies dominate – Carnival Corporation (NYSE: CCL) and Royal Caribbean Cruises Ltd. Co (NYSE: RCL) with a combined 73% of worldwide market share) but also for the local economies of ports visited by cruise passengers.  Direct spending by passengers and crew at all cruise ports around the world is estimated at $15.5 billion.  The 2012 Port PulseTM rankings place Miami, Florida as the #1 embarkation port and Nassau Bahamas the #1 port of call.  North America and Europe serve as the source markets for 85.9% of worldwide passengers, but other regions of the world such as Asia are growing significantly.

The new ships continue to bring attention to cruising, creating interest, additional pricing power, economies of scale and bookings of first time cruisers.  Average cruise revenue per passenger per day for 2012 is projected to be $240.13.

Where Norwegian Cruises

Norwegian Cruise Lines has been generating positive cruise industry buzz over the last few weeks.  After all, the launch of its new “Cruise like a Norwegian” national adverting campaign alone would be enough garner cruisers attention.  But Norwegian topped itself with a simultaneous announcement of advance booking availability to sail its newest ship, the Breakaway as early as April 30, 2013. The Breakaway will home port in none other than the Big Apple – New York City). 

What else could we do?  We had to map all of Norwegian’s sailings for the next 12 months and let users discover how many cruisers around the world are cruising like Norwegians – by port, ship, country and month.  Discover for yourself using the interactive interface below.    

Insights into how the cruise lines are performing around the world, and how pricing changes impact forward earnings can be accessed from our proprietary database.  It tracks daily ticket prices and passenger sailings to port destinations for over 8,000 annual cruises.  With an exclusive window into the pricing of virtually every sailing, every day, world wide (including Carnival Cruise Lines (CCL), Royal Caribbean Cruises Lines (RCL) and Norwegian Cruise Lines (NCL)) our subscribers can view cruise revenue and passenger trends in near real time.

 


How much money should I bring on a cruise

English: Disney Cruise Lines' Disney Wonder in...

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Going on a cruise is one of many vacationer’s dreams. The great thing about a cruise is that everything is pretty much there for you and you don’t have to worry about bringing in extra money, not unless you want to buy some souvenirs on the place of your destination. Other than that, it’s all about enjoyment and lot’s of fun. It is still highly recommended though that you bring in just a bit of extra cash just in case of emergencies.

How much are last minute cruises?

There are many different types of cruises you can take and if you are going for a last minute cruises, it will all depend on where you want to go and how many days do you want to stay. If you are going to like the Caribbean, then you should be expecting between $150 to $300 per person. That includes your stay for at least 4 nights from Miami. If you are going for 7 days and coming from a different location, then the price may not be the same.

What are the best cruises?

If you are looking forward to go on a cruise with your kid’s, I think the best cruise that I can recommend is the Disney cruise. Your kids will enjoy themselves while they’re on the ship. They’ll be entertained by their favorite Disney characters. For the parents, they can entertain themselves with some of the great shows and nightclubs as well. As part of the cruise, you will get to spend some time in the Caribbean for 2 nights or depending on the package you want to purchase. You can find the best combination like 3 days in Caribbean and 4 days Disney World.

How much money should you bring?

The average amount of money a person should ranges from $1000 to $2000. The only thing you will be spending on your cruise is your cocktails, souvenirs, and if you want to try your luck at the casino, but you won’t have to pay while you are on board, you can pay that on the last day of your cruise. Coffee, tea, milk, lemonade, punch, and bottled water are all free.

What are the best places to go on a cruise?

Some of the famous cruise destinations are the Bahamas, the Caribbean, Bora Bora, Jamaica, Alaska and of course for your kid’s, Disney World, but there are some other great destinations to choose from. The farther the location, the more you’ll have to pay. Disney cruise is about $600 to $700 per person.

It is for your best interest to contact your local travel agent for all the list and information of available cruise destinations. They have all information of the prices and the best deal they can provide you, along with the number of days you want to spend. They will also be glad to offer different packages they have available on every cruise. This will give you an idea of what and where to go based on your budget.

Our proprietary database tracks daily ticket prices and passenger sailings to port destinations from nearly 8,000 annual cruises. With an exclusive window into virtually every sailing, every day, world wide (including Carnival Cruise Lines (CCL), Royal Caribbean Cruises Lines (RCL) and Norwegian Cruise Lines (NCL)) our subscribers can view cruise revenue and passenger trends in near real time. 

 

Curacao ranks 115th on Cruise Port Pulse

Willemstad Curacao Neth. Ant.

Many cruise lines have made the island of Curaçao a customary destination while sailing the Caribbean.  This has helped to distinguish the island as 115th out of 625 ports on the PortPulse ranking system.  Curacao hosted 1.9% of all passengers sailing during the 4th quarter of 2010.

 

4th Quarter 2010:

The cruise port in Curaçao Netherlands Antilles hosted 39 cruise ship stops carrying a total of 86,158 passengers from October 1, 2010 to December 31, 2010.[1] Stops were made by 13 different cruise ships owned by 8 different cruise brands.

The direct economic impact for the quarter from passenger and crew spending on transportation, food and other retail spending is estimated at $13.6 million.[2]

2011 Forecast:

Based on published cruise itineraries for next year (January 1, 2011 to December 31, 2011) the cruise port in Curaçao Netherlands Antilles will host 120 cruise ship stops carrying a total of 271,115 passengers.  These stops will be from 21 different ships representing 9 different cruse brands.

The total direct economic impact for 2011 is estimated at $42.9 million.

Trending:

In the next comparable quarter (October 1, 2011 to December 31, 2011) passenger arrivals at the Curaçao Netherlands Antilles cruise port are expected to decline 17.4% to 71,194.

Learn more about the PortPulse reports and read the entire Curacao sample report.

Our proprietary database tracks daily ticket prices and passenger sailings to port destinations from over 8,000 annual cruises. With an exclusive window into virtually every sailing, every day, world wide (including Carnival Cruise Lines (CCL), Royal Caribbean Cruises Lines (RCL) and Norwegian Cruise Lines (NCL)) our subscribers can view cruise revenue and passenger trends in near real time.


[1] Date range based on sail date from cruise ship embarkation ports. Estimates based on proprietary database tracking 171 cruise ships.


[2] Cruise passenger and crew spending in ports of call on a variety of goods and services including ground transportation, clothing, food and shore excursions.  For embarkation/debarkation ports estimates also include lodging as part of a pre- or post-cruise stay, air transportation and port and cruise line services.  Source: Business Research & Economic Advisors, Florida-Caribbean Cruise Association and Cruise Lines International Association.




Carnival Splendor no lasting impact to cruise demand

There are obvious costs to Carnival related to the recent fire aboard the Splendor; needed repairs as well as lost revenue from 4,500 passengers on each potential sailing (scheduled to resume sailings on February 20).  Carnival has reported the loss to earnings at 7 cents a share in the fourth quarter.  There will likely be several more cents impact in the first quarter.

Pop-Tarts Frosted Strawberry

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But are there any other “hidden” costs to Carnival?  Might there be any damage to the image of cruising or negative buzz generated from the major media exposure that could keep potential cruisers who are “on the fence” from booking a cruise?

Not really – at least according travel agents in the most recent Cruise Pulse survey.  The incident clearly had little if any impact to cruise demand.

Just 10.1% of agents indicated demand and inquires decreased and then only briefly and just for Carnival Cruises specifically.

  • Comments from travel agents included:
  • ~”Cruises stayed the same but no one wanted Carnival at all.”
  • ~”Just a lot of jokes about the Spam and Pop Tarts and wonder why there was no better backup generator.”
  • ~”Our agency does a large volume of group bookings… have had inquiries about Splendor but no cancellations.”
  • ~”My store is in San Diego where the Splendor was towed. We had a Cruise Show that week and had our biggest turnout.”
  • ~”Ever so slightly the first week, but generally we could talk people through the issue.”

Web search research firm Compete made some interesting observations.  “The newsworthy events off the coast of Mexico back in early November definitely generated buzz for Carnival Cruises, but the buzz resulted in increased demand across a broad suite of sites not named Carnival.com.”  In other words, people searching for Carnival or Splendor specifically were less likely to be directed to the brand itself (Carnival.com or a cruise booking site) and web searchers were more likely to wind up at a news story.

The increased exposure, however, seems to not have turned into be a bad thing.  Consumers understand travel carries certain risks – snow storms result in overnight waits for planes at airports for example.


Protecting The Environments and Cultures We Visit

The following article was written by a friend of mine, Richard Detrich while finishing up a contract on ROYAL PRINCESS in the Amazon.  His words reflect some valuable thoughts on an important subject related to cruising.

Dr. Richard Detrich is a Port Lecturer for Princess and has lectured on Holland America and Celebrity.  He has been a minister, travel agency owner, director of ecommerce and real estate agent before retiring to grow Arabica coffee high in the mountains of Chiriqui, Panama and lecture on cruse ships. He writes of his adventures in Panama and on the seven seas online at  www.RichardDetrich.wordpress.com.  Detrich can be reached at  richarddetrich@yahoo.com

Richard Detrich and Embera

When I started cruising, in the late ‘60s, you would stand on the aft deck in the evening and watch a seemingly endless stream of black plastic garbage bags drifting into the sunset.  It was the standard and accepted way of disposing cruise ship garbage.  We’d shoot skeet off the aft deck, happily drive golf balls into the ocean, release thousands of balloons from the swimming pool and throw tons of paper streamers into the water as we sailed.

All of that has changed! Now a crew member who throws or discharges anything into the water is subject to dismissal.  Cruise lines have hot lines where anyone can call from anywhere in the world to report an infraction which is immediately investigated.

Stimulated by regulation, enforcement and huge fines, cruise lines have discovered a different way of doing business while at sea.  But it hasn’t just been regulation and fines.  Cruise lines have realized that when you make your living sailing the seven seas, it makes good business sense to protect and preserve the oceans on which you sail.

From a strictly business perspective, if we destroy the ocean . . . no business!  So cruise lines have made great strides in conservation, recycling and preserving the ocean.  Most ships carry a senior officer with a title like Chief Environmental Officer or similar.

Cruise guests en route to Embera village

“Sustainable tourism” has become a kind of buzz word, on land as well as at sea. Sustainable tourism means that we want to be able to take passengers to experience various parts of the world without destroying what it is that our guests came to experience in the first place. Whether it’s the ocean,  a national park or monument, an island, or a remote village . . . we need to learn to explore and visit without destroying.

For some areas we may already be too late.

When I first went to St Thomas in the late 60’s you could park your jeep on the front street next to the harbor and just leave it with keys under the mat. Only on the one or two days a week when a cruise ship was in port did you contend with traffic jams in Charlotte Amalie. The old St. Thomas families were warm and gracious and it really was “America’s Paradise.”  Today St Thomas is a massive parking lot for cruise ships with what amounts to a giant mall with a pre-Christmas traffic jam.  Is this just “progress” or has something irretrievable been lost in the process?

St. John is hardly better. When I first visited St. John a 4-wheel drive Jeep was essential to venture anywhere outside of the tiny town of Cruz Bay. Now all the roads are paved and Cruz Bay is quickly becoming a sprawl of gift and T-shirt shops and condos. Thankfully Rockefeller had the foresight to snap up much of St. John and turn it over to the National Park Service, so you can still experience some of what it used to be if you try hard enough.

Nassau has become a cruise ship parking lot.  When I first went to Aruba it was nothing but beautiful beaches, divi divi trees, a casino and two shops selling Dutch imports like Gouda cheese and Delft ware.  Now Aruba is imitating Nassau.   And so it goes.  What, pray tell, do Columbian Emeralds have to do with Alaska . . . or diamonds, or watches, or ball caps that change color in the sunlight?

For many cruise passengers the only orientation to the history, culture, and sights of the ports they are visiting consists of a promotional sales presentation urging them the follow the map and visit only the “cruise line preferred” shops.  As a stockholder of three of the major players, I appreciate that this contributes to the bottom line and that lots of people come on cruises wanting to shop. And it’s probably much better now that the “kick back” goes to the cruise lines, rather, than as the “old days, when the cruise director walked around town visiting the shops with a big bag collecting money and jewelry for himself.

But don’t we have a duty to tell our guests something about the places they are visiting?

Trust me, I’m not dissing the cruise industry. As a former cruise-only travel agency owner, a passenger, stock holder and now on board lecturer, I have contributed my share . to the industry and its growth.   There is nothing wrong with cruising per se, BUT we have to learn to treat the places and people we visit with the same respect with which we have learned to treat the oceans. Cruise ships will continue to be built, and most will probably continue to be bigger, and cruising will continue to be one of the most enjoyable, relaxing, hassle-free and cost-effective way to see the world. Let’s just not destroy the world in the process!

Embera visiting Zuiderdam

As I write this I am cruising in the Amazon Basin on the Amazon River, in the heart of the Amazon rainforest. We’ve struggled to do this in a way that respects and preserves this very fragile, yet extremely important ecosystem. Yet when I look at all the plastic garbage that is thrown in the Amazon by locals in Manaus, I think that the cruise ships may respect the River more than the people who live here. Fortunately Brazil, already a world leader in using alternative fuels, has realized that it must legislate to protect and preserve the Amazon basin. It has already restricted cutting of timber and exporting any wood from the Amazon basin, much to the frustration of some of the locals who create beautiful carvings which ship passengers can’t purchase because Brazilian law forbids unlicensed wood products being brought onboard.

A little less than 20 years ago, cruise ships coming up the Amazon began stopping at a tiny village along the river called Boca da Valeria in order to give guests a glimpse of life in Amazonia. One of the first ships was owned by Epirotiki. Princess, Holland America and others started stopping at tiny Boca da Valeria about 15 years ago.

One of the entertainers on ROYAL PRINCESS is a magician/comedian named Bernard Reid. Reid has been working Princess ships for years and was on the first Princess ships that called at this tiny village of Boca da Valeria some fifteen years ago. He recalls a much different society where people walked around almost naked, and had no idea what money was, or what to do with it. It was an economy in which people traded with their neighbors and lived a lifestyle that was totally dependant on the river, the forest, and the community. Enter the tourists! According to Bernard, when the ships started stopping at Boca da Valeria and the passengers started passing out US dollars, suddenly things changed. When the ship left the men of the village would collect the money, get in their boats and go up the river to Parintins, get drunk, and come home and beat their wives and kids.

Now, fifteen years later, when the ship is stopping people flock to Boca da Valeria from villages all around the region and for the most part, put on a show. Every imaginable animal is on a string (totally against Brazilian law) and despite what I tell guests, some are willing to encourage this by paying $1 to take a picture. One of my best moments this season was when a toucan managed to escape and flew free with a string on its leg.    Score one for the toucans!

Arriving at Boca da Valeria.jpg

People dress their little girls in feathers and loin cloths to pose for pictures a $1 a pop. Is this exploitation of children? It depends how you look at it, but everyone is hustling for US dollars! If you want to buy a beer at the little bar you’d better have US dollars.  Nobody will have change for a 20 Real note, but pull out a $20 US bill and they’ve got change.  So what happens to all these US dollars?  A man from Manaus, connected to the cruise industry, arrives with a stack of Reals to change US dollars for Reals on a one-to-one basis, about forty percent less than the going exchange rate.  So only sixty percent of what our guests spent and gave in Boca da Valeria actually goes to the people our guests wanted to help.

Ship guests will throw oranges and fruit off the ship to folks who come out to meet the ship in small skiffs, even although we ask guests NOT to do this because it endangers the lives of the folks in the small boats. That same sense of power, nobless oblige, and entitlement leads guests to save up pillow candies and pass them out to the hordes of children who come to beg, grab and demand, this despite the fact that we ask them NOT to give candies to children who have little access to dental care, and can buy candies at the store just like anywhere else in the world.

The really magnanimous guests scarf up the tiny “golf score” type pencils in front of the Shore Ex office, lift soap and shampoo from the room stewards’ carts in the hallway, and then, acting like lords of the manor proceeded to throw out pilfered stuff to hordes of grabbing kids. Really generous!  There are times when you to have these tourists, as opposed to travelers, and passengers, as opposed to guests, as shipmates.  Most of folks I’ve met on board this season know how to visit another culture and not stick out as ugly Americans, Germans, British, Canadians or whatever, but some . . .

Freyzer Andrade is an ambitious, twenty-something, young Brazilian artist from Boca da Valeria who paints beautiful acrylic paintings of Brazil on heavy paper and sells them to visitors to Boca da Valeria for $20-35. He is very talented, speaks English and teaches art in nearby Parintins.  So this guy from the ship wants to trade a beautiful painting for a cheap . . . cheap being the operative word here . . . pen knife. Of course Freyzer, recognizing the worth of his artwork, smiles patiently and turns down the offensive offer. Now this ugly American, Canadian or Brit . . . I don’t know which . . . ups the ante. He’s offering $5 US and his cheap pen knife! (How he got the knife on or off the ship, I don’t know, and I was tempted to throw him to our Chief of Security, but I didn’t.) Freyzer declines nicely, and the guy stomps off loudly claiming that the locals were taking advantage of him. I’m sorry, but what a jerk!

Over the years we have destroyed much of the culture we came to see. So we have a circus of people all grubbing for US dollars. We have children who are rude, demanding, unruly little beggars and sometimes thieves, who swarm anyone with a plastic bag and start grabbing whatever they can get their hands on.

In an attempt to begin to correct these abuses by our guests, not the locals, we have asked folks not to hand stuff out to the kids, or give out dollar bills randomly, which the kids then immediately take to the little bar to buy potato chips. My wife watched an 11-year-old pull out a roll of US dollars to buy  potato chips! This in a country where the minimum wage for a family, guaranteed by the government, is about $240 US a month! This kid’s dad, by working hard all day, might bring home the equivalent of $8 US.

When we first stopped this season in the tiny Amazon village of Boca da Valeria our guests were stampeded by children begging for dollars and grabbing bags. Guests passed out trinkets to children who pushed and pulled, one time knocking a guest’s bag to the ground then fighting for pencils and candy. Another time child grabbed a guest’s bag and safari hat, running away with things the guest had no intention of giving away.

This is not only dangerous to our guests but also to the local children. The mob scenes were indicative of the “beggar society” created by cruise ship visits and the denigration of the local culture. Guests also gave grabbing hordes of children the pillow chocolates they had saved up from the ship and stolen from room stewards’ carts in the hallways, leaving a pathway of candy wrappers in our wake.

So all season I worked hard to encourage guests to respect the culture. I asked them to think before handing out dollars like a visiting sheik, suggesting it might be better to purchase a craft item if you wanted to help the local economy, rather than teaching children to beg. I asked them to think if dressing little girls up in feathers for tourists to take pictures was exploitive of children. I pointed out that all of the jungle animals on strings, and often obviously being mistreated, are not pets, but belonged in the jungle and not on strings, but that keeping such animals was illegal under Brazilian law.

It was a small attempt, but gradually it was working. The kids weren’t knocking people over, begging, grabbing or demanding. I talked with a few local folks who spoke some English and asked them to ask the village elders to impose some discipline on the kids, and I tried to impose some discipline on our guests.

But on a cruise ship the players are constantly changing. While there are people in charge of the operation of the ship, all aspects of hotel operation, security of the ship, and the guest experience on board, nobody has responsibility to address the guest experience ashore. We have people who sell tours, and as a Port Lecturer, as opposed to a Shopping Lecturer, I try to share information, history, and practical suggestions to guests, but there is nobody coordinating or addressing directly the guest experience ashore.

So we had guests going ashore in Manaus wearing tons of real gold jewelry and getting it ripped off. One night I was riding the shuttle from the floating pier where we were docked in Manaus to the terminal and two women got on who were off to explore Manaus by night . . . wearing beautiful, expensive gold jewelry.  The one had on a necklace so beautiful that I was tempted to steal it!  And she had a gold designer watch dangling from her wrist, and her friend had diamond stud pierced earrings. Maybe the ear rings were costume jewelry, but I didn’t know the difference and certainly a would-be thief wouldn’t know.   So, nicely I suggested that if they wanted to keep the gold and if didn’t want to risk having the pieced earrings ripped off, it might be a good idea to ditch the bling. Had there been some coordinated effort to address guest experience ashore this woman would have known to be cautious walking around at night and to leave the family jewels in the cabin safe. Another gentleman, same weekend, was knocked down on the ramp leading to the terminal and had his gold bracelets ripped off. We owe it to our guests to give them the information they need to have the marvelous time ashore that they paid for!

For Boca da Valeria we worked asking our guests to respect the local culture and to minimize as much as possible our negative impact on the culture and the people.  We asked that they  . . .

  • Not give the kids candy  since we don’t want to contribute to the litter and, most importantly, recognize that these kids don’t have regular access to dental care;
  • Not to create a mob scene and teach the children to be beggars by handing out pencils, soap, or whatever;
  • Not to just hand out dollars to kids begging or demanding money, but, if they want to contribute something, buy some craftwork, even if it’s something they’re just going to leave on the ship or sell at the first rummage sale after they get home.

We asked folks who had brought along school supplies or gifts to take them to the reception desk, promising that the items would be boxed up and given to the school principal or priest for distribution.  But since the crew is constantly changing, and most of the crew being pretty much out of touch with what goes on with guests unless it is something in which they are directly involved, we ended up with crew members going ashore . . . even a senior officer in full uniform . . . doing just what we had asked quests not to do!

As an industry we teach crew members not to dump contaminated water into the ocean or throw stuff overboard.  We coordinate and educate in order to provide a safe and secure environment for our guests, to protect the ship and the ocean environment.  But when it comes to understanding and protecting the environment and cultures ashore there is no effort to coordinate or educate.

An interesting contrast to Boca da Valeria are the Embera Indian villages that guests often visit on Panama Canal cruises.  I came to move to Panama largely because of meeting some of these Embera people on a cruise on the ROTTERDAM.  I went back home and went online to find out more about the Embera, and in the process discovered a lot about benefits of retiring in Panama, and ended up there.  I have also become good friends of one of the Embera village leaders who is very involved in the ship tourist business.

The Embera are one of seven living indigenous peoples who were in Panama before Columbus.  The Embera spread across Columbia and into Panama and Ecuador. The Embera have often been considered one of the most primitive because of their traditional ways of living and dressing.  In the days of the US Canal Zone parents would sometimes warn their children not to go outside the Zone because of the “savages” and “cannibals” who inhabited the jungle. When the Canal was turned over to Panama, those who live in the jungles around the Chagres River faced a crisis.  To protect and preserve the rain forest surrounding the Canal, essential to providing the fresh water on which the Canal is dependant, Panama declared the area a national park.  Suddenly the Embera living in the national park areas were prohibited from their traditional lifestyle which relied largely on subsistence agriculture and hunting.  To stay alive and remain in their villages and homes, the Embera turned to tourism.  Thousands of people from cruise ships visiting Panama come to visit and experience life in authentic Embera villages.

The Embera are committed to preserving their traditional lifestyle.  To prevent any one village from being overwhelmed, tourist visits are divided by the Embera chiefs amongst all the villages.  Guests are asked to respect the culture, and specifically requested by the Embera chiefs, not to give anything to the children.  No gum, no money, nothing!  The village leaders want to preserve their tradition of hospitality and welcoming guests and do not want the children to become beggars.  Guests who visit are given a presentation about Embera culture.  Guests who wish to contribute can purchase the beautiful baskets, tagua nut carvings, and wood carvings created by the Embera.

So what kind of impact has this cruise traffic had on these remote villages?

A few of the villages have made some accommodation for visitors, perhaps by creating more traditional “visitor only” toilet facilities, but for the most part the cruise tourism has given the Embera the resources and ability to preserve their traditional culture.  Guests who travel 45 minutes across Madden Lake and up a jungle river to visit the village at Rio San Juan de Pequini describe the experience as the “best shore excursion ever” and “the best experience of my life.”

Dr.  Dimitrios Theodossopoulos, is a professor in the Department of Archaeology and Anthropology at the University of Bristol in England and has studied the impact of tourism on the Embera people in the Chagres.   His conclusions are that tourism has actually benefited the Embera people, not only providing them an economic livelihood, but also protecting their culture by raising their own sense of self-esteem and the national sense of the worth and value of protecting and preserving these Indigenous cultures.  According to Dr. Theodossopoulos, “. . .  tourism has increased the visibility of indigenous cultures in Panama . . . [that] is much preferable to the previous disenfranchisement and stereotyping of indigenous culture.  National tourism campaigns promote ethnic diversity and consequently shape the politics of ethnicity . . .In Panama, the identification with an indigenous culture is slowly emerging as a process of empowerment and self-respect.  The Embera, previously a peripheral and disadvantaged ethnic group, have no rediscovered the advantages of an indigenous identity, one that they had struggled to maintain in the past.”

It is possible to take cruise guests to visit fascinating and remote parts of the world without destroying them. We may not be able to undo the damage already done, but we can try to prevent further damage and protect and preserve not only the oceans on which we sail, but also the places and cultures we visit.

Getting there is half the fun

Wanted to share an article I authored that was published in Maritime Executive for its January-February 2010 issue and distributed at the Cruise Shipping Miami Convention this March.   Read “How the Dream, Oasis and Epic are Launching the Next Era of an Industry.”

Maritime Executive Cover

iPhone app Always Be Cruising gets NY Times mention

“On less-wired ships, passengers can avail themselves of a growing number of iPhone apps like Always Be Cruising (free), which allows users to network with one another onboard a ship.”

Click here for full story in NY Times.